Exceptional and professional
We purchased our new car from Turners of Roborough during the 3rd lockdown once certain restrictions were lifted. We submitted our interest and when we were able to test drive the vehicle, Turners contacted us to arrange. Everything was done Covid-safe outside, the car was sanatised and we were given a full spec of the car. Buying was simple and again Covid-safe. Their knowledge, expertise and professionalism was exceptional. Highly recommend.
Ian is amazing really good customer service. He is really good at his job,and everything. he will take his time and explain you the good and bad before you decide to buy a car. I am very happy and always recommend.
Outstanding service during the pandemic! I was very well looked after throughout my purchase by Ben. Best dealership and sales advisor I’ve purchased from and would come back with out hesitation regardless of distance! Can’t praise these guys enough.
New car in lockdown
Very professional service, with covid measures in place. Friendly and very easy to deal with. No hard sell, allowed us to take our time getting to know the vehicle, both in the car park and on test drive. Highly recommended.
Just bought a car from here. Excellent service and extremely helpful. Never under pressure and nothing was too much trouble. Came away very happy and confident of where I'm going to be buying my next one. Turners, without doubt. Thank you guys for a great service.
Can’t recommend these guys highly enough! I received the best service during purchasing my car and the after sales care has been absolutely amazing. 10/10 Thank you.
Brilliant service again! Can't do enough for you to make the purchase go smoothly and car on collection is immaculate.
Easily the friendliest, most honest and lowest pressure car showroom we have ever dealt with. Professional advice from start to finish, and loving the car we opted for! Thank you Ben, Ian and Team!
By far the friendliest and most honest car showroom I have ever dealt with. We were kept well informed throughout the whole process and given sensible, honest advice. Great selection of used cars. Also doing a fantastic job in keeping their customers safe in the current COVID 19 restrictions! Thank you Ben, Ian and the rest of the team.
A Used Car Dealer I trust
Nothing was too much trouble and they kept me updated throughout the whole process.
Just had to say a big thank you to Richard in the purchase of our X1. Great car ...Great service ...Great salesman. Definately recommend a visit to Tunners of Roborough.
The whole experience I had with Turner's can only be described as exceptional. I travelled from Essex to Plymouth to get the car I wanted. All the staff from the Director to the Valeter were so friendly, polite, helpful and very professional. I would not hesitate in making the long journey (272 miles) again to purchase my next vehicle. Thank you Turner's.
Today I purchased my first car from Turners. A lovely BMW 3 Series Tourer. Found everyone at Turners very friendly and very helpful indeed. Mike introduced me to the car and even though it took a couple of weeks we got a deal done in the end. Thanks must also go to Ian who managed to help us out with a very reasonable finance agreement. I’m sure I will be back in the future. Very many thanks.
Fantastic place to buy a car, friendly helpful salesmen, couldn’t do enough for us. That good all 3 of us bought our cars from you. Can’t wait to pick mine up. My son is over the moon with his. thank you
Cannot put into words how brilliant and helpful the staff are at Turners. Five months after the purchase of my beloved car and they are still as friendly and helpful as the day i stepped on the forecourt. Fantastic service and cannot praise them enough.
We’ve bought 12 cars from Turners over the years and will continue to keep going back, the staff are friendly and the cars are spotless! The after-sales service (should you ever need it) is also excellent. Couldn’t rate them highly enough!!
Ian Le Brun
Fantastic ongoing customer service from Turners, Johnathan took particular care in looking after us when we had unforeseeable car trouble, even though we are in the middle of Germany! Thanks again.
Dear Jonathan, Over the years I have purchased 5 cars from Turners and every time listened to your staff sell the virtues of the Turners no quibble warranty, as you appreciate car buyers are always cynical about guarantees and offers in the motor trade. I have always purchased cars from Turners in the belief you would come good if I had a problem. As you know this time the car has had problems that neither of us could have been aware of and problems that were exacerbated by a misunderstanding at the repair garage. I would hate to think what the cost to your company has been. From the start you have behaved honestly and reacted in a friendly ‘let’s just get it sorted’ manner and there has been no quibbling what so ever. In essence Turners do treat their customers fairly. Thank you, Anthony
Big thank you to Ben and team for helping us pick and buy our new family car. The customer service you provide is one in a million, we will most definitely be using you again. P.s Ben makes the best coffees! xxxx
It’s been a couple of months now since the purchase of our new Ford S-Max (now know as, The Family Battle Bus) from turners and it’s great to be able to say that we have a brilliant and well loved family car especially after the brilliant service we received. Me and my wife would like to thank the all the staff that dealt with and helped us in particular Ben.
This was my first experience with Turners. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential “Keeper” for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 245 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Ian Buse, who informed me that it in fact was still available. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I’m a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Ian went above and beyond when I had questions about. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.
Just bought a lovely Mercedes estate and traded in our ford c max. Was absolutely so impressed with the service experience we received. Ben was an absolute gent. What a star. Would definitely recommend turners and will definitely be back. Thank you xx